At Maridadi Jewelry, we want you to be completely satisfied with your purchase. If for any reason you need to return or exchange an item, please review our policy below:

1. Return Eligibility:
– We accept returns and exchanges within 10 days from the date of purchase.
– Items must be in their original, unworn condition with all packaging, tags, and labels intact.
2. Return & Exchange Process:
– To initiate a return or exchange, please contact our customer support team at admin@maridadicollections.com
– Clearly state your reason for return or exchange.
– After receiving authorization, securely package your item(s) and include a copy of your order confirmation.
– Return the package to the address provided by our customer support team.
3. Return Shipping Charges:
– Please note that all return shipping charges are the responsibility of the client.
– We recommend using a trackable and insured shipping method to ensure the safe return of your item(s).
4. Exchanges:
– Upon receiving and inspecting the returned item(s), we will process your exchange.
– Exchanges will be shipped to you promptly after processing.
5. Damaged or Incorrect Items:
– If you receive a damaged or incorrect item, please contact our customer support team within 7 days of receiving the order. We will provide instructions on returning the item at our expense.

Please note that personalized or custom-made items are typically not eligible for return or exchange unless they are defective or incorrect due to our error.
We value your satisfaction and will do our best to ensure a smooth return or exchange process. If you have any questions or need further assistance, please don’t hesitate to contact us at admin@maridadicollections.com

This Return & Exchange Policy is effective as of 13 September 2023